Cruse Bereavement Care

Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss.

Telephone: 0121 687 8011

Facebook: CruseBirmingham

Twitter: @CruseBirmingham

Website: www.crusebirmingham.co.uk

Email: enquiries@crusebirmingham.co.uk

Edward's Trust

Edward’s Trust provides holistic family bereavement services supporting children, young people and parents across the West Midlands.

Telephone: 0121 454 1705

Facebook: Edwardstrust

Twitter: @edwardstrust

Website: edwardstrust.org.uk

Email: admin@edwardstrust.org.uk

Bereavement Advice Centre

There are many practical issues to manage when someone dies. Bereavement Advice Centre supports and advises people on what they need to do after a death.

Telephone: 0800 634 9494

Website: www.bereavementadvice.org

Child Death Helpline

A helpline for anyone of any age affected by the death of a child (from pregnancy to adulthood) in any circumstances. All calls are answered by parents who have experienced bereavement.

Telephone: 0800 282 986 or 0808 800 6019

Website: childdeathhelpline.org.uk

Simplify Probate

Probate experts who will help and advise you on the grant of probate and estate administration process.

Telephone: 01371 734516

Website: www.simplifyprobate.co.uk

Money Advice Service

Free impartial advice service helping people manage their money and tackle debt.

Twitter: @YourMoneyAdvice

Telephone: 0800 138 7777

Website: www.moneyadviceservice.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Twitter: @samaritans

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Citizens Advice – What do after a death

ThIS website outlines what happens, and things you might need to think about, after someone dies.

Website: www.citizensadvice.org.uk

Government Services and Information

Government services and information all in one place – this website has lots of information and links to lots of other useful sites, including local authorities.

Website: www.gov.uk

South Birmingham Breast Screening Service

The unit telephone number is Tel: 0121 623 6890.

If you have not received your regular mammogram (breast screen invitation) and are over the age of 50 then please contact the self-referral number on 0121 623 6890.

Cancer Support UK

Cancer Support UK provide practical and emotional support to people with cancer, during and after the treatment period.

Telephone: 020 7470 8755

Website: www.cancersupportuk.org

Email: hello@cancersupportuk.org

Macmillan Cancer Support

At Macmillan, we know how a cancer diagnosis can affect everything. So we’ll help you find your best way through.

From advice about money and work, to someone who’ll listen if you just want to talk, we’re here when you need us most.

Website: www.macmillan.org.uk

Online Community: community.macmillan.org.uk

Birmingham Carers Hub

Forward Carers is an award winning social enterprise that prides itself on making a real difference to the lives of carers through working in partnership.

Telephone: 0333 006 9711

Website: forwardcarers.org.uk

Email: info@birminghamcarershub.org.uk

South Birmingham Care Services

South Birmingham Care Services are a new domiciliary care agency, registered with the Care Quality Commission. We provide home care and support to individuals who wish to maintain an independent life within their own home and community.

Telephone: 0121 453 4237 or  07877 712944

Website: www.southbirminghamcareservices.co.uk

Email: info@southbirminghamcareservices.co.uk

Disabled Living Foundation

Information and advice on equipment for independent living.

Telephone: 0300 999 0004

Website: www.dlf.org.uk

MIND Birmingham

Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries.

Facebook: BirminghamMindOfficial

Twitter: @birminghammind

Telephone: 0121 608 8001

Website: birminghammind.org

Bluebird Care

Birmingham West
We are one of the nation’s leading home care and live in care providers. We deliver the services you want, how you want them, in the comfort of your own home.

Telephone: 0121 233 9619

Website: www.bluebirdcare.co.uk

Email: birminghamwest@bluebirdcare.co.uk

Contact

Information and advice for families who care for children with a disability or special need.

Telephone: 0808 808 3555

Website: contact.org.uk

Independent Age

Information and advice for older people, their family and carers.

Telephone: 0800 319 6789

Website: www.independentage.org

Citizens Advice

Local offices for advice/representation on benefits, debt and housing.

Website: www.citizensadvice.org.uk

Mencap

Information and advice for people with a learning disability, their families and carers.

Telephone: 0808 808 1111

Website: www.mencap.org.uk

Age UK Birmingham

Information and advice for the over 60s.

Telephone: 0121 437 0033

Website: www.ageuk.org.uk/birmingham

Email: info@ageukbirmingham.org.uk

Carers Trust

In partnership with a network of local centre they provide advice, information and support to carers.

Telephone: 0300 772 9600

Website: carers.org

Alzhemier’s society

Information and advice for people with dementia and their carers.

Telephone: 0300 222 1122

Website: www.alzheimers.org.uk

Macmillan Cancer Support

At Macmillan, we know how a cancer diagnosis can affect everything. So we’ll help you find your best way through.

From advice about money and work, to someone who’ll listen if you just want to talk, we’re here when you need us most.

Telephone: 0808 808 0000

Website: www.macmillan.org.uk

Online Community: community.macmillan.org.uk

Relate

Counselling and support services for couple, families and young people.

Telephone: 0300 100 1234

Website: www.relate.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Shelter

Information, advice and community service for people affected by severe mental illness and their carers.

Telephone: 0808 800 4444

Website: www.shelter.org.uk

Rethink 

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Turn 2 Us

Information and advice on benefits and grants.

Telephone: 0808 802 2000

Website: www.turn2us.org.uk

Birmingham Community Paediatrics/Medicine

Community Paediatricians are doctors experienced in child health who offer high quality services centred on the child and family, city wide for Birmingham. These medical services are provided for both pre-school and school age children and their families and carers.

Telephone: 0121 465 5431

Website: www.bhamcommunity.nhs.uk

HANDi App

Parents, carers and healthcare professionals can access expert advice about common childhood illnesses and how to treat them via a mobile app, called HANDi App. It is free and can be downloaded to any Apple or Android smartphone or tablet.

Download from: play.google.com

Download from: itunes.apple.com

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Hall Green Health Contact Centre

Welcome to Hall Green Child Contact Centre, which offers a safe and friendly short term meeting venue for a child to maintain contact with an absent parent, and sometimes other relatives following the break-up of a marriage or similar relationship.

We are open every Saturday afternoon between 2-4pm, and additionally fortnightly 11am-1pm.

Telephone: 0121 777 9873

Fax: 0121 222 6583

Website: www.hgcccc.org.uk

Birmingham LGBT

Birmingham LGBT is the city’s leading charity advocating for and supporting lesbian, gay, bisexual and trans communities in Birmingham and beyond. We offer a range of services focused on improving the health & wellbeing of individuals.

Telephone: 0121 643 0821

Facebook: lgbtbirmingham

Twitter: @birminghamlgbt

Website: blgbt.org

Meetups in Birmingham

Meetup groups you can find near Birmingham.

Website: www.meetup.com

West Midlands Ambulance Service

They provide non-emergency Patient Transport Services in the West Midlands and beyond. Patients will have a clinical need, and be unable to get to their appointment on public transport, volunteer groups, or with friends or relatives.

Telephone: 01384 215555

Website: wmaspts.wmas.nhs.uk

Health Visitors

The Health Visitor service works to improve the health of children and families in the crucial first years of life.

They work in the community with a team offering support, advice and provide universal services to all families. Our teams include Community Nursery Nurses, Clerical Assistants, and Community Staff Nurses.

Website: www.bhamcommunity.nhs.uk

List of Health Visitors: www.bhamcommunity.nhs.uk

Community Paediatric Nurse

The service work together with: GPs, paediatricians, hospitals, health visitors, school nurses, social workers and voluntary agencies to enable children to be cared for at home. It can help children and their families manage:

– Life limiting or life threatening conditions
– Oxygen dependent babies
– Chronic illness
– Childhood cancers
– Nasogastric tube feeding
– End-of-life and palliative care
– Bereavement support

Website: www.bhamcommunity.nhs.uk

Birmingham Wheelchair Service

Find out if you are eligible and self-refer to the services.

Telephone: 0121 466 3220

Website: www.bhamcommunity.nhs.uk

Podiatry

The podiatry service provides assessment, diagnosis, advice, treatment and referral for a wide range of foot conditions. This is provided in health centres, community hospitals and the homes of housebound patients.

Website: www.bhamcommunity.nhs.uk

Email: podiatry.diary@bhamcommunity.nhs.uk

Physiotherapy

For patients aged 16 years and over, the musculoskeletal physiotherapy service offers patients across Birmingham a wide range of expert assessment and treatment options such as electrotherapy, manual therapy, exercise prescription, classes such as Pilates and acupuncture as well as condition-specific advice to facilitate a prompt return to work, sport or function.

Telephone: 0121 466 6540

Website: www.bhamcommunity.nhs.uk

Birmingham Social Services Adults and Communities access point (ACAP)

ACAP manage blue badge referrals and parking bays.

They also support major adaptations/structural changes to homes.

Telephone: 0121 303 1234

Website: www.birmingham.gov.uk

Focus Birmingham

Focus Birmingham is a specialist charity providing expert support, advice and information to anyone in the Birmingham area affected by sight loss or other disabilities as well as enabling them to lead independent and fulfilling lives in an inclusive society.

Twitter: @focusbirmingham

Telephone: 0121 478 5222

Website: www.focusbirmingham.org.uk

Speech Therapy

They provide evidence based specialist support to children (0-19) with a range of specific speech, language and communication difficulties and those with difficulties swallowing, eating and drinking.

Website: www.bhamcommunity.nhs.uk

School Nurses

The school health advisory service aim to promote and support the health and wellbeing of all school aged children. The services have two key roles:

– To give confidential advice, care and support to schools, children, young people and their parents.
– To protect and promote the physical and emotional health of children and young people, to ensure that they get the most from their education.

Website: www.bhamcommunity.nhs.uk

Find the team for your school: www.bhamcommunity.nhs.uk

Community Trust

If you require services for adults, children and families, dental, rehab or learning disabilities please visit our website: www.bhamcommunity.nhs.uk

Clinical Waste – Sharps

Request clinical hazardous waste collection.

Hazardous clinical waste can include:

– human tissue
– blood or bodily fluids
– swabs and / or dressings
– syringes, needles or other sharp instruments
– any infectious waste known or likely to be contaminated

Telephone: 0121 303 7805 (option 6)

Website: www.birmingham.gov.uk

Reach Out Recovery - Birmingham

Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham.

Website: www.changegrowlive.org

Email: Birmingham.secure@CRI.CJSM.net

Cocaine Anonymous

Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction.

Telephone: 0300 111 2285 (mobile) or 0800 612 0225 (landline)

Website: www.cauk.org.uk

Port of Call Birmingham

At Port of Call we have access to a wide network of addiction treatment specialists, to help you to find appropriate addiction treatment in Birmingham, or further afield, if you prefer. Our addiction support advisers are here to guide you through every step of the journey to recovery.

Telephone: 0808 231 7343

Facebook: portofcalladdiction

Twitter: @Port_of_Call

Website: www.portofcall.com

Email: help@portofcall.com

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Anawim

Anawim exists to support women and their children, especially women vulnerable to exploitation including prostitution. It seeks to provide wider positive choices to help them achieve their goals and reach their full potential as part of the wider community.

Telephone: 0121 440 5296

Website: www.anawim.co.uk

Email: admin@anawim.co.uk

Birmingham & Solihull Women's Aid

Birmingham and Solihull Women’s Aid supports women and children affected by domestic violence, rape and sexual assault. We believe that women and children have the right to live free from violence, abuse and fear.

Telephone: 0808 800 0028

Twitter: @bswaid

Website: bswaid.org

Fax: 0121 666 6988

Birmingham Safeguarding Adults Board

The role of the Board is to make sure that safeguarding arrangements in Birmingham work well to help protect adults with care and support needs from abuse and neglect.

Website: www.bsab.org

Men's Advice Line

Men’s Advice Line: confidential helpline for men experiencing domestic violence from a partner or ex-partner (or from other family members). We help by: giving you time to tell your story; offering emotional support; providing practical advice; signposting you to other services for specialist help.

Telephone: 0808 801 0327

Website: www.mensadviceline.org.uk

Email: info@respectphoneline.org.uk

Bharosa

Bharosa is a domestic abuse service for ethnic minority women (particularly those from a South Asian background) living in Birmingham.

Telephone: 0121 303 0368 or 0121 303 0369

Website: www.mycareinbirmingham.org.uk/bharosa

Email: bharosa@birmingham.gov.uk

ROSHNI Birmingham

Providing support for South Asian women and their children who have suffered from domestic violence, forced marriage and honour based crimes. We will support South Asian women from the following countries: Afghanistan, Bangladesh, Bhutan, India, Maldives, Pakistan, Nepal, Sri Lanka and other South Asian countries Tibet, Mauritius,Myanmar,Iran and Burma will be assessed on case by case basis.

Telephone: 0870 70 70 098

Twitter: @RoshniBham

Website: roshnibirmingham.org.uk

Email: admin@roshnibirmingham.org.uk

Birmingham Crisis Centre

Providing a safe haven for female victims of domestic abuse. Domestic abuse occurs across society, regardless of age, gender, race, sexuality, wealth and geography. Children are also affected, both directly and indirectly, and there is also a strong correlation between domestic violence and child abuse.

Telephone: 0121 507 0707

Website: www.birminghamcrisis.org.uk

Email: enquiries@birminghamcrisis.org.uk

Fax: 0121 554 4305

Age UK Birmingham

Age UK Birmingham aims to promote the wellbeing of people in later life and their carers in any manner which is now, or hereafter, deemed as charitable.

Telephone: 0121 437 0033

Website: www.ageuk.org.uk/birmingham

Email: info@ageukbirmingham.org.uk

Age Concern Birmingham

Age Concern Birmingham is committed to tackling the challenges faced by an ageing society. Our vision is to excel in all our endeavours to meet the needs of older people and others in need.

Telephone: 0121 362 3650

Facebook: ageconcernbirminghamuk

Twitter: @acbirmingham1

Website: www.ageconcernbirmingham.org.uk

Email: info@ageconcernbirmingham.org.uk

Independent Age

Information and advice for older people, their family and carers.

Telephone: 0800 319 6789

Website: www.independentage.org

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Minor Eye Conditions Service (MECS)

Conditions that can be seen under the service include:

– Red eye or eyelids
– Dry eye, or gritty and uncomfortable eyes
– Irritation and inflammation of the eye
– Significant recent sticky discharge from the eye or watery eye
– Recently occurring flashes or floaters
– Ingrowing eyelashes
– Recent and sudden loss of vision
– Foreign body in the eye

Please note, this is not a sight test.

If you are unsure whether your symptoms can be assessed and treated by the service, please contact a participating optician who will advise you. Also, if you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, this will not be covered by this service; for example, cataracts, diabetic retinopathy or glaucoma.

Website: eyecarewm.co.uk/find-my-nearest

Citizens Advice

Local offices for advice/representation on benefits, debt and housing.

Website: www.citizensadvice.org.uk

Turn 2 Us

Information and advice on benefits and grants.

Telephone: 0808 802 2000

Website: www.turn2us.org.uk

Money Advice Service

Free impartial advice service helping people manage their money and tackle debt.

Twitter: @YourMoneyAdvice

Telephone: 0800 138 7777

Website: www.moneyadviceservice.org.uk

Simplify Probate

Probate experts who will help and advise you on the grant of probate and estate administration process.

Telephone: 01371 734516

Website: www.simplifyprobate.co.uk

Government Services and Information

Government services and information all in one place – this website has lots of information and links to lots of other useful sites, including local authorities.

Website: www.gov.uk

Birmingham Women's Hospital

With the highest standards of healthcare quality and safety we put mothers at the centre of their maternity care and empower them to make decisions about how they want to give birth so that your birthing experience is memorable for all the right reasons.

Telephone: 0121 472 1377

Website: www.bwnft.nhs.uk

Heart of England Maternity Services

Our Maternity departments at Heartlands, Solihull and Good Hope hospitals provide women with care prior to and throughout pregnancy, delivery and following the birth. Care is also provided in hospital, women’s homes and at surgeries.

Telephone: 0121 424 2682

Website: www.heartofengland.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Forward Thinking Birmingham

Forward Thinking Birmingham, the city’s mental health partnership for 0-25 year olds.

Telephone: 0300 300 0099

Website: www.forwardthinkingbirmingham.org.uk

MIND Birmingham

Birmingham Mind is the largest independent mental health charity providing services in and beyond the City of Birmingham’s boundaries.

Telephone: 0121 608 8001

Facebook: BirminghamMindOfficial

Twitter: @birminghammind

Website: birminghammind.org

Birmingham Healthy Minds Walk-in Service

Birmingham Healthy Minds Walk-In Service runs across Birmingham on various days and locations. We offer confidential advice, support and treatment for people who are 16 or over.

Telephone: 0121 301 2525

Website: www.bsmhft.nhs.uk

Birmingham and Solihull Mental Health NHS Foundation Trust

Birmingham and Solihull Mental Health NHS Foundation Trust provides mental health care to those people living in Birmingham and Solihull who are experiencing mental health problems.

Telephone: 0800 953 0045

Website: www.bsmhft.nhs.uk

Email: bsmhft.customerrelations@nhs.net

ACACIA Family Support

Acacia Family Support offers Pre and Postnatal depression support services to families across Birmingham. However you are feeling and whatever you are going through, we are here to help.

Telephone: 0121 301 5990

Facebook: AcaciaFS

Twitter: @acacia_family

Website: www.acacia.org.uk

Shelter

Information, advice and community service for people affected by severe mental illness and their carers.

Telephone: 0808 800 4444

Website: www.shelter.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

The Pain Toolkit

The Pain Toolkit helps people all over the world self manage persistent pain.

Facebook: PainToolkit

Website: www.paintoolkit.org

Hall Green Sexual Health Service

Hall Green Health offers family planning advice which is free and confidential.

Long Acting Reversible Contraception is available at Hall Green Health for registered and non-registered patients. This method of contraception does not depend on you remembering to take or use them to be effective.

Appointments are available for coil (IUD/IUS) & Implant fittings and removals.

• IUD/IUS- Coil contraception fitted for 5-10 years
• Implant – contraception fitted for 3 years

Please contact the practice for more information or to make an appointment.

Umbrella Sexual Health

Through Umbrella you can find sexual health services near you and order self-sampling STI kits. You can also find helpful information about Contraception, Sexual Abuse and HIV & AIDS.

Facebook: UmbrellaHealth

Twitter: @UmbrellaHealth

Telephone: 0121 237 5700

Website: umbrellahealth.co.uk

National Sexual Health Helpline

If you would like to talk to someone about a sexual health issue, you can call the national sexual health helpline. Your call will be treated with sensitivity and in strict confidence. The Sexual Health Helpline is open from 9am-8pm, Monday-Friday.

Telephone: 0300 123 7123

Website: www.nhs.uk/oneyou

Hall Green Stop Smoking Service

Hall Green Health offer a friendly stop smoking service to support you in succeeding.
Your 4 times more likely to quit with NHS support.

Please contact reception to book an appointment for this service.

Quit 51

Quit 51 is an exceptional stop smoking service that uses the latest research, evidence and licensed medication to support you to achieve your goals.

Telephone: 0800 622 6968

Text ‘smokefree’ to: 66777

Website: www.quit51.co.uk

Email: contact.quit51@nhs.net

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

South Birmingham Stop Smoking NHS Service

Please follow the link below to find your nearest stop smoking services.

Website: birminghampublichealth.co.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Change 4 Life

Download the Change4Life app to see how much salt, sugar and saturated fat is in those family favourites. Get simple swaps to help you cut back on the sugar in your food and drink.

Download from: play.google.com

Download from: itunes.apple.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Barnardo's Amazon Project

Providing counselling in the Birmingham area to children and young people aged 18 and under, who have been sexually abused we also offer support for their families and carers.

Telephone: 0121 359 5333

Website: www.barnardos.org.uk

Birmingham Young People's Service

We will support anyone under 18, living in Birmingham with a substance misuse problem or offer support to those affected by parental substance misuse.

Telephone: 0121 622 7780

Website: aquarius.org.uk

Email: youngpeople@aquarius.org.uk

Youth Centres

Youth Centres are a safe place for young people to come and meet and take part in exciting opportunities.

We run over 20 youth groups across the city.

Find a Youth Centre near you.

Website: www.birmingham.gov.uk

Youth Space

As a team we provide lots of things for young people aged 16-25 years old. We are part of Birmingham and Solihull Mental Health NHS Foundation Trust.

Facebook: Youthspace.me

Twitter: @Youthspace1

Website: www.youthspace.me

Youth Hub Birmingham

St Basils Youth Hub helps young people ages 16-25 who are homeless or at risk of homelessness.

Telephone: 0300 30 30 099

Website: www.stbasils.org.uk

Email: youthline@stbasils.org.uk

Relate

Counselling and support services for couple, families and young people.

Telephone: 0300 100 1234

Website: www.relate.org.uk