Hall Green Health, Stratford Road

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Are you looking for HELP or INFORMATION?

They can help you use the internet and point you in the right direction.

Infohallgreen provides basic IT support and information to support our community. The service is run by volunteers supported by setup funding from Birmingham City Council. They are unable to offer advice, but will help you discover who can give the advice you need.

When and where do they meet?

Mondays 10am – 12noon at Highfield Hall Community Centre, 127-129 Highfield Road, B28 0HS
[Disabled access available]

Wednesdays 7 – 8pm at Hall Green United Community Church, 609 Reddings Lane, B28 8TE
[Opp. Hall Green Health]

Thursdays 10am – 12noon at Hall Green United Community Church, 609 Reddings Lane, B28 8TE
[Disabled access available]

For more information please email us.

Reason for NHS Health Check:

tells you if you are at higher risk of developing:

Diabetes
Heart Disease
Kidney Disease

What will happen at the appointment:

Appointment is for 15 minutes with a HCA or nurse
We will ask some simple questions about your lifestyle and family history
Measure your height and weight (BMI)
Blood test
Blood pressure

NHS Health checks are available every 5 years

EcoBirmingham are working with Hall Green Health to support patients over 40 with a free 8 week cycle course. If you are interested, ask about it during your NHS Health Check.

We provide a full range of services including the above. For more information please visit our Health Review and Assessment Clinic.

Hall Green HealthStratford Road

CQC Inspected and Rated
Good

We are currently OPEN.

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Appointment Enquiry

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Hall Green HealthStratford Road

NHS Health Check

NHS Health Check

Patient Details

Reasons to join Hall Green Health

Who Can Join

How to Join

Hall Green HealthStratford Road

CQC Inspected and RatedGood

We are currently OPEN.

Latest News

Latest News

Latest News

Latest News

Latest News

Latest News

Latest News

Latest News

Appointment Enquiry

Latest News

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How is the Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

Support Using Computers - Infohallgreen

Are you looking for HELP or INFORMATION?

They can help you use the internet to:

When and where do they meet?

Hall Green HealthStratford Road

NHS Health Check

Patient Details

Reasons to join Hall Green Health

Who Can Join

How to Join

CQC Inspected and Rated
Good

Submit self-monitoring health reviews
(if requested by the doctor or nurse):